MH&D Policies

Advance Notice:

MH&D Catering recommend placing your catering order request as early as possible. Every effort is made to accommodate our clients, however, notice to ensure our ability to properly plan for your event. Any orders placed or changed within four (4) business days of your event will be subject to a $50.00 rush fee.

Order Minimums:

There is a minimum of 10 guests for any catered event.

Guarantee of Attendance:

A final guaranteed guest count must be submitted seven (7) business days prior to your event. This number cannot be reduced. We will do our best to accommodate any request to increase the guest count, however, changes will be subject to additional charges. Within six (6) business days of the event, a 10% fee will be applied to the per person cost of each additional guest. Within three (3) business days of the event, a 20% fee will be applied to the per person cost of each additional guest.

Cancellation Fee:

Cancellations will be accepted before 14 business days prior to the event. Cancellations received after this time will be charged 50% of the proposal amount. Cancellations received less than seven (7) days prior to the event will charged 100% of the proposal amount.

Service Time:

Standard menu pricing is based on two (2) hours service time, not including set-up and breakdown. If you expect your mealtime will exceed the standard two (2) hours, please contact someone at MH&D Catering to arrange for additional service time.

Leftovers:

To protect your health and food-borne illness, the catering staff will pack up your perishable food from the event and place in the kitchen/refrigerator. To-go containers are available upon request.

Billing and Payment:

Payments for services may be made with cash, debit/credit or square payment. Client’s balance must be paid 14 days prior to event. Deposits are required for all bookings.